A little about who we are

Taxually was founded in 2018 with the aim of helping businesses calculate VAT amounts in 40 countries and automatically submit their VAT returns.

Taxually's mission is to make tax compliance easy so businesses can thrive. We are doing this by seamlessly connecting taxpayers and tax authorities through a simple and intuitive global tax platform. So far on our mission, we have made VAT compliance easier than ever before through end-to-end automation of VAT registrations, data management, filing and workflow.

We are continuing to build the most advanced tax technology platform in the world through a dedicated and mostly remote team. As a result, you'll get to work in one of the hottest tax technology startups in the world right now. The type of person who works here is driven, motivated, empowered and proud.

Our culture

We don't offer baroque job titles or set up rigid reporting lines. Instead, we build our team through trust, equality and fairness, giving our people autonomy and freedom to achieve their highest potential, and of course making tax compliance easier than ever before.

What we look for

We're looking for a Digital Operations Engineer who will work within our Organisation Engineering team to triage, diagnose, resolve and manage issues with the Taxually app.

As this is a new team, the people we hire will also take an active role in:

  • developing our observability, monitoring, and reporting capabilities;
  • configuring and integrating Digital Operations tools; and,
  • visualising data to show where we need to improve.
Who would this role suit?

This role would suit a recent graduate or junior software engineer who wants to develop a career at Taxually. We have a number of routes for growth including: joining the product engineering team, joining the platform development team, or upskilling to Team and Technical Support Lead within Digital Operations.

We are also very keen to hear from candidates who have experience specifically within Digital Operations (e.g. ITIL L1-2), especially if that experience has involved finance or tax.

What you'll be doing

Task descriptions can sometimes be very limiting, however we still have to give you a few hints on what you are expected to do at Taxually, so here we go:

  • Managing customer and technical incidents across communications channels
  • Triaging, diagnosing, and resolving technical incidents
  • Communicating fixes with internal and external teams
  • Building, maintaining, and evolving a bespoke monitoring solution or set of monitoring tools
  • Contributing to the collective knowledge of Taxually teams and writing run-book entries
  • Visualising application and infrastructure data, reporting on operational KPIs, and linking improvements to outcomes
  • Analysing data for product improvements and better user experience (through e.g. in-app guides)

What skills will be useful

If you have the get-things-done attitude there is nothing you can't achieve. Nevertheless bringing the following fundamental skills may help you succeed in your role at Taxually:

  • Experience developing in C#, .Net, and angular.js
  • Experience in REST API development and management
  • Experience developing in a micro service architecture
  • Experience with cloud-based infrastructures (Microsoft Azure preferable)
  • Follows best practices (e.g. for versioning) and conversant in modern development and testing methodologies (e.g. TDD, BDD)
  • Experience in an operational role
  • Knowledge of ITIL (preferable)
  • Fantastic communication skills and highly organised
  • Native Hungarian
  • Fluent/Upper-intermediate English
  • Quick learner with an ambitious and results driven personality

What you can count on

We're expecting (and happy) to work out a package for you that benefits us mutually. These are some of the constants that you can expect from us in that regard:

  • A competitive compensation package
  • A fully remote-first company (EU time zones preferred). We have people working in Hungary, the UK, Germany, Austria, Romania, China, Argentina and more. We have a physical space in a beautiful central location in Budapest, Hungary.
  • Generous programme to outfit your home office. Option for a co-working space stipend in certain cases
  • A great company to work at, and an early place in a fast growing, highly profitable scaleup

Don't meet all of the role requirements?

Don't worry! We care about outcomes rather than tickbox criteria, and it's often the case that the perfect person for the role has a CV that looks a little different.

Research (by Harvard University 🤓) shows that women are particularly likely to second-guess themselves and not apply — so if you’re worried you don’t meet all the criteria, get in touch anyhow and let us do the worrying.

At Taxually, we are committed to building a company that includes people from a variety of different backgrounds. We're particularly interested in hearing from people from typically underrepresented groups in the tech industry.

Apply for this job

Or, you could send your Resume and Motivation letter with salary requirement to: recruitment@taxually.com.

We are looking forward to meeting you!