The 17 Best SaaS Tools for Businesses Big and Small

The rise of SaaS (Software as a Service) has transformed the way businesses, both large and small, operate. From automation to project management, SaaS platforms help streamline processes, reduce costs, and improve efficiency. Whether you're running a small startup or managing a large enterprise, choosing the right SaaS tools can give you a competitive edge. Below, we've compiled a list of 17 of the best SaaS tools for businesses of all sizes to help you boost productivity and innovation.

1. Slack

One of the best communication tools out there, Slack helps teams stay connected and collaborate in real-time. Whether you're a remote team or based in an office, Slack’s channels allow for seamless communication and file sharing, making it a go-to SaaS tool for businesses big and small. In addition to being a chat tool, Slack’s robust integration with other SaaS platforms like Google Drive, Zoom, and Salesforce ensures all your essential tools are in one place. It's a game-changer for teams that prioritize efficient communication and collaboration.

Key features:

• Real-time messaging and file sharing through organized channels.
• Integrates with over 2,000 apps, including Google Drive, Zoom, and Salesforce.
• Powerful search functionality to find past messages and files quickly.
• Customizable notifications and Slackbot automation for reminders.

2. Asana

Asana is one of the top project management SaaS platforms designed for task assignment, tracking, and collaboration. It’s perfect for managing teams and projects in an organized manner, and it works just as well for a small team of five or a large corporation. Asana’s flexibility allows teams to create workflows that suit their unique needs, and its visual task boards and timelines make it easier to keep track of progress. By automating repetitive tasks, Asana helps reduce errors and ensures that deadlines are met.

Key features:

• Task management with visual boards, timelines, and calendars.
• Customizable workflows to match team processes.
• Integration with over 200 tools, such as Slack, Dropbox, and Gmail.
• Automation for repetitive tasks to improve productivity.

3. Taxually

For any business looking to get on top of their international tax compliance, Taxually is a must-have SaaS tool. It automates complex VAT and sales tax processes, making it easier for companies to manage their tax obligations in different jurisdictions. Taxually’s intuitive platform ensures that your business remains compliant while reducing manual effort. This is especially useful for e-commerce companies that sell globally, making it one of the top SaaS tools for businesses engaged in cross-border operations. Whether you’re dealing with tax filings, tax registrations, or audits, Taxually keeps everything in order.

Key features:

• Automated VAT and sales tax compliance across multiple jurisdictions.
• User-friendly dashboards for tax filings, registrations, and audits.
• Supports integrations with ERP and e-commerce platforms.
• Regular updates to meet global tax regulations.

4. HubSpot

For businesses looking for an all-in-one software to handle marketing, sales, and customer service, HubSpot stands out. It offers powerful marketing automation, CRM, and lead management features, making it one of the top SaaS products for business growth. HubSpot’s platform is user-friendly and offers advanced features like email marketing, analytics, and SEO tools. Whether you’re a startup or a large corporation, HubSpot helps align your marketing and sales efforts for maximum efficiency.

Key features:

• All-in-one marketing, sales, and customer service platform.
• Powerful CRM tools for tracking leads and customer interactions.
• Marketing automation for email campaigns and lead nurturing.
• Comprehensive analytics and reporting to measure success.

5. Trello

For small teams that need simple, visual task management, Trello is a fantastic SaaS tool. It offers boards, lists, and cards to organize tasks and projects in a fun and interactive way. It's also highly flexible and integrates with several other SaaS platforms, such as Slack and Google Workspace. Trello is perfect for teams that prefer a visual representation of their workflow and want a customizable tool that adapts to their needs. With its easy drag-and-drop functionality, teams can quickly organize tasks, prioritize, and ensure project milestones are met.

Key features:

• Kanban-style boards for task organization.
• Drag-and-drop functionality for easy task management.
• Integrates with popular tools like Slack, Dropbox, and Google Workspace.
• Collaboration features, including task assignments and due dates.

6. Zoom

With remote work becoming the new norm, Zoom has become indispensable. It’s one of the best SaaS products for video conferencing, providing high-quality virtual meetings, webinars, and collaboration tools for teams of all sizes. Its easy-to-use interface and robust features like screen sharing, breakout rooms, and virtual backgrounds make it a favorite for businesses across industries. Whether it’s a quick check-in with a client or a full-scale company webinar, Zoom makes it easy to connect from anywhere.

Key features:

• High-quality video and audio for meetings and webinars.
• Features like screen sharing, virtual backgrounds, and breakout rooms.
• Scalable for small teams to large-scale conferences.
• Compatible with major operating systems and devices.

7. Zendesk

When it comes to customer support, Zendesk is a top-rated B2C software tool. It allows businesses to streamline customer service operations through ticketing systems, chat, and more, ensuring that your customers receive top-notch support. By integrating with platforms like Slack and Salesforce, Zendesk ensures that support teams can deliver a seamless customer experience while tracking and resolving issues in real-time.

Key features:

• Multi-channel support via email, chat, and phone.
• Comprehensive ticketing system for tracking and resolving issues.
• Integrates with CRM tools like Salesforce for a seamless workflow.
• Analytics and reporting tools to measure team performance.

8. Mailchimp

Mailchimp is a popular marketing automation tool, best known for email marketing campaigns. Its easy-to-use platform helps businesses build email lists, design campaigns, and track performance. Perfect for small businesses looking to boost their marketing efforts with limited resources. Mailchimp’s intuitive design tools and customizable templates make it easy to create professional-looking email campaigns that engage customers and drive sales.

Key features:

• Drag-and-drop email campaign builder with customizable templates.
• Audience segmentation for targeted marketing.
• Analytics to track email open rates, clicks, and ROI.
• Integrations with e-commerce platforms for automated marketing.

9. Salesforce

Salesforce is the gold standard for business software, especially when it comes to customer relationship management (CRM). With powerful features for sales, customer service, and marketing automation, Salesforce remains a favorite for both SMBs and large enterprises. Its highly customizable platform allows businesses to build workflows tailored to their specific needs, while the AI-powered Einstein Analytics helps drive more data-driven decision-making.

Key features:

• Industry-leading CRM with advanced sales and marketing automation.
• Customizable dashboards and workflows for tailored solutions.
• AI-driven insights with Einstein Analytics for better decision-making.
• Integrates with thousands of business tools for seamless operations.

10. Calendly

Calendly is an essential scheduling tool for businesses and individuals alike. It simplifies the process of booking meetings by allowing clients or team members to pick available time slots that work for everyone. Calendly eliminates the back-and-forth emails and ensures seamless scheduling across time zones, making it one of the best SaaS tools for improving productivity. Whether you're a sales team booking client meetings or a small business coordinating internal projects, Calendly’s intuitive interface and calendar integrations (with Google Calendar, Outlook, etc.) save you valuable time.

Key features:

• Automated meeting scheduling based on availability.
• Integrates with Google Calendar, Outlook, and other calendar tools.
• Supports time zone detection for global teams.
• Customizable meeting types with pre-set durations and buffers.

11. Dropbox

Dropbox offers reliable cloud storage for businesses of all sizes. Whether you’re sharing documents, collaborating on projects, or storing essential files, Dropbox’s secure platform ensures that your data is safe and accessible at all times. With features like file versioning and offline access, Dropbox makes document management simple and secure, making it one of the best SaaS tools for managing digital assets.

Key features:

• Secure cloud storage with file-sharing capabilities.
• Real-time collaboration with tools like Dropbox Paper.
• File versioning and recovery for enhanced data management.
• Offline access for productivity without an internet connection.

12. Hootsuite

Social media management is critical for modern businesses, and Hootsuite helps manage multiple social media platforms from one dashboard. It’s one of the top SaaS tools for businesses aiming to streamline their social media strategy. Hootsuite’s scheduling and analytics features allow you to manage your brand’s social presence effectively, saving time while maximizing impact.

Key features:

• Unified dashboard for managing multiple social media accounts.
• Scheduling tools to automate posts across platforms.
• In-depth analytics to track performance and engagement.
• Collaboration features for team-based social media management.

13. Monday.com

If your team needs an all-encompassing work management tool, Monday.com is a perfect solution. This SaaS platform allows for custom workflows, task automation, and team collaboration, making it ideal for businesses looking to increase efficiency. From sales pipelines to marketing campaigns, Monday.com’s flexibility allows businesses to create dynamic, data-driven workflows that fit their unique operational needs.

Key features:

• Customizable boards for task and project tracking.
• Built-in automation to reduce repetitive work.
• Integrations with apps like Slack, Trello, and Microsoft Teams.
• Visual dashboards for monitoring team progress in real time.

14. Shopify

For e-commerce businesses, Shopify is one of the best B2C software options for building and managing online stores. Its user-friendly interface and extensive integrations make it easy for businesses to sell products online and manage their inventory with ease. Shopify also offers numerous themes, plugins, and apps, allowing businesses to create fully customized online experiences.

Key features:

• Intuitive website builder with customizable themes.
• Inventory management and order tracking tools.
• Built-in payment processing with Shopify Payments.
• App marketplace for expanding store functionality.

15. Stripe

For businesses looking for seamless online payment processing, Stripe is one of the best SaaS tools available. Stripe enables businesses of all sizes to accept payments, manage subscriptions, and handle billing with ease. With support for a wide range of currencies and payment methods, Stripe makes it easy to expand globally while maintaining a seamless checkout experience. Whether you're a startup or an enterprise, Stripe offers robust APIs for developers to integrate payment solutions into websites and mobile apps, making it a top choice for businesses that prioritize secure and scalable payment systems.

Key features:

• Seamless integration for online payment processing.
• Supports multiple currencies and payment methods.
• APIs for developers to build custom payment solutions.
• Advanced fraud detection and security features.

16. ZoomInfo

ZoomInfo is an essential B2B software for businesses looking to generate leads and gather market intelligence. With detailed company and contact information, ZoomInfo helps sales teams target the right prospects and close deals more efficiently. Its database is frequently updated, providing businesses with fresh, actionable data to fuel growth.

Key features:

• Comprehensive database of companies and contacts for lead generation.
• AI-driven insights to identify high-value prospects.
• Integration with CRM tools to streamline sales workflows.
• Data enrichment services to maintain accurate contact information.

17. Canva

For businesses needing a design tool without the complexity of traditional software, Canva is a lifesaver. It’s one of the best SaaS products for designing social media graphics, presentations, and marketing materials, making it perfect for businesses that need quick and easy design capabilities. With thousands of templates and easy-to-use tools, Canva ensures that businesses can create professional designs without hiring a graphic designer.

Key features:

• Drag-and-drop design tools for ease of use.
• Thousands of customizable templates for various projects.
• Collaboration features for team design work.
• Integrations with social media platforms for easy sharing.

Conclusion

Choosing the right SaaS tools for your business can significantly enhance productivity and efficiency. Whether you're looking for platforms to improve team collaboration, streamline operations, or automate processes, the variety of SaaS platforms available today ensures that there’s a solution for every need. By integrating these SaaS tools into your workflow, you can optimize your business, reduce manual tasks, and scale more effectively.

Do you need help with your VAT or sales compliance? Book a free call with one of our tax experts to find bespoke solutions for your business, optimize your tax costs, and reach millions of new potential customers.